QBench Named a High Performer in Multiple G2 Summer 2023 LIMS Category Reports
G2, the world’s largest and most trusted software marketplace, named QBench a High Performer in the LIMS Category and in the LIMS for Small-Business Category. QBench earned the award by receiving positive reviews from verified customers.
“Rankings on G2 reports are based on data provided to us by real software buyers,” said Sara Rossio, Chief Product Officer at G2. “Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.”
QBench is currently sitting at #1 on G2’s Top LIMS Software for Small Business (by a sizable margin too)!
We’re thrilled to lead the pack in this category, but we serve businesses of all sizes – including multiple customers with over 100 users on our platform. QBench's capabilities extend seamlessly to accommodate large enterprises, as proven by our Fortune 100 and Fortune 500 customers. Interestingly, we've discovered that many labs within larger companies operate very similarly and have the same staff size as the small and mid-market businesses we serve. QBench's unique configurability, flexibility, and feature depth give us the unique ability to cater to a wide spectrum of organizational sizes and needs.
How QBench Stands Out
In addition to being awarded the High Performer badge, the High Performer Small Business badge, and the Users Love Us badge, here’s how QBench stands out from other 182 other products in the LIMS Category on G2:
- #1 on G2’s Top 9 LIMS Software for Small Business list
- QBench landed the highest User Satisfaction placement in the Small Business LIMS grid
- Currently Rated #3 in the The Top 12 LIMS Software behind only STARLIMS (a primarily on-premise product that costs an order of magnitude more than QBench) and behind Lockbox LIMS (an app built on top of Salesforce).
- Quality of Support rating of 9.3/10, which is well-above the LIMS category average of 8.7/10.
Themes from QBench Reviews
Three main themes have emerged from synthesizing the feedback in our reviews:
- QBench is easy to use
- QBench is highly flexible, configurable, and customizable to each lab's needs
- We provide excellent support and our team is great to work with
Logan Highlighted Our User Friendliness, Customizability, and Great Team
Tony Highlighted Our User Friendliness, Customizability, and Fantastic Team
Nick Highlighted Our Customizability and Outstanding Support
Zachary Highlighted Our Modern Design, Flexibility, and Robust API
We’re Making QBench Better Based on Customer Input
We are committed to understanding our customers’ needs and the evolving challenges faced by scientists, laboratory staff, and quality control professionals. That’s why we’re taking this opportunity not only to celebrate the satisfaction of our customers, but to learn from their suggestions for improvement. In multiple cases, we have already reached out to reviewers about a product gap mentioned in their review that we have since filled.
Compare QBench to well-known LIMS and see how we get higher ratings on most dimensions.
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