Customer Portal for LIMS Software

Give your customers the ability to submit orders, get status updates, and see results without having to lift a finger.

Tired of entering orders into your LIMS by hand? Losing valuable time to tracking down statuses and reports?

The Customer Portal saves hundreds of hours per year.

  • Remote Sample Submission
  • Realtime Status Updates
  • PDF Report Downloads
  • Capacity Planning
  • Account Management
Book a Demo to See it in Action
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Trusted by Industry-Leading Labs

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How it works

Wow Your Customers and Reduce Your Workload at the Same Time

Give anyone outside (or within) your organization the ability to get what they need without taking up your valuable time.

QBench Customer Web Portal
Free Guide

The Blueprint for the Perfect LIMS 

With this comprehensive overview of the six key factors every lab must consider, you’ll know which LIMS features you need to streamline and scale your operations.

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Customer Portal Benefits

Make it easy for your customers to access statuses, results, reports, and more

Let your customers, whether internal or external, get what they need without flooding your team with calls and emails.

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Real­time Status

Your customers can view the statuses of submitted samples.

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Account Management

Customers can ­manage their laboratory account, including account creation, password reset, and invitations.

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PDF Report Downloads

Customers can download reports directly from the Portal and filter to find the data they need.

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Better Experience

Leverage technology to provide your customers with a clean and intuitive interface to your lab.


What Top Labs Are Saying

Love the system! The system is very customizable. If you can imagine it, you can develop it on QBench. The customer support is helpful and responsive. The team is willing to work with you to develop new features.

Nick Culhane
Lab Manager, Akoya Biosciences

QBench is at the core of our business. Plant and seed samples are tracked in realtime with advanced options that allows the most granular visibility to 30,000 foot views. SOPs, raw data, analytics, and reports are available in an easy to use platform. Our continuing growth and superior client experience is due to the scalability and reliability of QBench.

Nilesh Maharaj, PhD
Laboratory Director, CSP Labs

QBench is a modern, modular, and highly customizable LIMS, that provides our laboratory the flexibility to keep up with the ever-changing requirements placed on us by regulatory bodies and our customers. Its APIs are robust, the customer service team is responsive, and the cost structure is scalable.

Zachary Eisenberg
Vice President, COO at Anresco

QBench is user friendly. We like the ease of use and the possibility to customize functions and processes as needed. Starting from the kickoff call our transition to QBench was smooth. The whole team went above and beyond spending lot of time with us understanding our requirements. We highly recommend QBench for their reliability and prompt customer support they provide.

Felix Scholz
CEO, InfectoLab Americas