Customer Portal for LIMS Software
Give your customers the ability to submit orders, get status updates, and see results without having to lift a finger.
Tired of entering orders into your LIMS by hand? Losing valuable time to tracking down statuses and reports?
The Customer Portal saves hundreds of hours per year.
- Remote Sample Submission
- Realtime Status Updates
- PDF Report Downloads
- Capacity Planning
- Account Management
Trusted by Industry-Leading Labs
Wow Your Customers and Reduce Your Workload at the Same Time
Give anyone outside (or within) your organization the ability to place orders and get the status updates they need without taking up your valuable time.
Remote Sample Submission
Allowing samplers and customers to submit samples directly to your LIMS eliminates manual copy/paste work and reduces data entry errors.
Capacity Planning
Get a better picture of your sample workload before it arrives in the lab.
Eliminate Data Entry Errors
Remote sample submission and instrument data syncing reduces data entry issues and eliminates time-consuming copy/paste tasks.
The Blueprint for the Perfect LIMS
With this comprehensive overview of the six key factors every lab must consider, you’ll know which LIMS features you need to streamline and scale your operations.
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Make it easy for your customers to access statuses, results, reports, and more
Let your customers, whether internal or external, get what they need without flooding your team with calls and emails.
Realtime Status
Your customers can view the statuses of submitted samples.
Account Management
Customers can manage their laboratory account, including account creation, password reset, and invitations.
PDF Report Downloads
Customers can download reports directly from the Portal and filter to find the data they need.
Better Experience
Leverage technology to provide your customers with a clean and intuitive interface to your lab.
What Top Labs Are Saying
Love the system! The system is very customizable. If you can imagine it, you can develop it on QBench. The customer support is helpful and responsive. The team is willing to work with you to develop new features.
QBench is at the core of our business. Plant and seed samples are tracked in realtime with advanced options that allows the most granular visibility to 30,000 foot views. SOPs, raw data, analytics, and reports are available in an easy to use platform. Our continuing growth and superior client experience is due to the scalability and reliability of QBench.
QBench is a modern, modular, and highly customizable LIMS, that provides our laboratory the flexibility to keep up with the ever-changing requirements placed on us by regulatory bodies and our customers. Its APIs are robust, the customer service team is responsive, and the cost structure is scalable.
QBench is user friendly. We like the ease of use and the possibility to customize functions and processes as needed. Starting from the kickoff call our transition to QBench was smooth. The whole team went above and beyond spending lot of time with us understanding our requirements. We highly recommend QBench for their reliability and prompt customer support they provide.
#1 on G2's Top LIMS in North America
