QBench Careers
Work with great people, achieve something exceptional, and advance your career
Learn more about our unique culture and find your next career opportunity at QBench.
#1 on G2's Highest-Rated and Easiest-to-Use Lists
Why Work at QBench?
We’re not just creating software; we’re shaping the future of laboratory operations. QBench is shaking up the notoriously behind-the-times LIMS industry with tech-forward SaaS. Our innovative product is rewriting the playbook for laboratory productivity by empowering users and administrators to easily manage and modify their LIMS through no-code and admin-friendly tools. As a market leader, QBench offers a unique opportunity to be part of a fast-growing company and directly contribute to enhancing scientific discovery and innovation.
We believe that culture eats strategy for breakfast, so we take great care in fostering a thriving workplace. We're committed to empowering individuals who are passionate about making a difference and driving change. That's why we've crafted a culture that's low on bureaucracy and high on impact. QBench offers supportive leadership and peers that will inspire you to reach your full potential. People who relish a good challenge and don't shy away from responsibility flourish here. If you share our belief that the most fulfilling achievements come from a team putting in the effort to accomplish extraordinary things, then you'll fit right in.
Our Core Behaviors
At QBench, we have Core Behaviors, not Core Values. Why? Core Values are often too generic, not actionable, and don’t help people make decisions. So we crafted Core Behaviors that are specific, actionable, unique to us, continuously evolving, and that each have detailed descriptions & examples to help our team know how to apply them.
We tie our kudos/shout-outs (how we celebrate exceptional contributions) and performance evaluations back to the core behaviors. We look to hire exceptional people who have a history of exhibiting these behaviors. Below are the abbreviated descriptions.
QBench exists to create value for our customers. When our customers get significant value from QBench, we strengthen our relationship and earn the right to win their business.
Trust wins over the long term, so build authentic relationships with customers rather than just transactional ones. Work tirelessly to earn and maintain their trust.
QBench values proactivity. When you see an opportunity to take action to create value for customers or the business, get going, get moving, and just do it. Put pen to paper. Value progress over perfection.
Cultivate your bias for action mindset by choosing to move fast on something every day. Look for opportunities to exercise and build this muscle. Vroom, vroom. Let’s go!
View feedback as a gift! Be thoughtful when giving it. Be grateful when receiving it. If someone is taking the time to share insights with you to help you or your team improve, then that’s a gift.
Feedback, or maybe a better term would be Feedforward since the goal is to make improvements, should always be viewed as a precious gift. Give it, seek it, cherish it, encourage it, and celebrate it.
We don’t put out fires, we make things fireproof. We systemize the parts of the business that are repetitive or don’t require a lot of thinking so we can 1) have more time for creativity in the areas that need it most and 2) scale efficiently.
Systems will break as we scale. This is ok and expected. We should expect to rebuild systems as we grow and evolve.
Be curious. Continuously seek growth. Curiosity and determination matter so much more than talent. History is full of talented people who never achieved anything, but not that many determined people who didn’t.
The speed at which we learn is a primary influence on the pace at which create more value for our customers. Learning requires thoughtful testing. Do not settle for the current state of things, but strive for something better.
Just like a professional sports team, we work together to achieve exceptional results. We’re quick to help, encourage, and challenge each other.
It’s a misconception that highly successful cultures are defined by being consensus-driven places devoid of any disagreements. We believe successful cultures are about solving hard problems together.
QBench Benefits
Benefits designed with you in mind. We provide the support you need to thrive both inside and outside the workplace.
At QBench, we’re not just creating software; we’re shaping the future of laboratory efficiency. We’re #1 on G2’s list of the Highest Rated LIMS in North America. As a leader in our field, we offer an opportunity to be part of a fast-growing, dynamic, forward-thinking team. Your work will directly contribute to enhancing scientific discovery and innovation.
Competitive Pay & Variable Comp
Benefit from competitive pay and the potential to earn above market rates with variable compensation—achieve outstanding results and see your earnings grow.
Remote Work
Enjoy the benefits of remote work, eliminating long commutes and providing the flexibility to work from wherever you feel most productive.
Paid Time Off
Maintain a healthy work-life balance with generous vacation, sick, and bereavement days, giving you the time to recharge and prioritize what matters to you.
Healthcare/Dental/Vision Benefits
Experience peace of mind with our comprehensive healthcare benefits, including full health coverage and generous dental and vision plans.
Retirement Benefits
Secure your future with our competitive 401(k) plan, featuring a substantial company match to help grow your savings.
New Parent Benefits
Enjoy the precious moments of early parenthood with our paid parental leave, providing the time and support you need to bond with your new family member
A Great Story Starts with a Great Team
QBench was started by lab owners and made specifically with lab managers and quality directors in mind.
Learn More About Us
Job Openings
Passionate about science or lab software but don't see a role that fits you? Email careers@qbench.com and pitch us on why you'd be a great fit.
Customer Success Manager (CSM)
We are seeking a Customer Success Manager (CSM) to own the post-implementation customer lifecycle for our SaaS LIMS platform. In this role, you will act as a trusted advisor to laboratory, quality, IT, and executive stakeholders—driving product adoption, measurable business outcomes, renewals, and expansion while ensuring customers realize ongoing value from our platform.
The ideal candidate combines technical aptitude, customer empathy, and business acumen, with experience supporting complex B2B SaaS products in regulated or operationally critical environments.
Apply here or email careers@qbench.com if you are a good fit