QBench Ranks #1 on G2's Top LIMS in North America List and Wins Multiple Spring 2024 Badges
G2 awarded QBench five badges in the LIMS category and two in the Lab Inventory Management Software category in their Spring 2024 Reports. QBench continues to hold the #1 spot on G2’s list of the Highest-Rated LIMS in North America. Similar to our Winter 2024 update, we’re thrilled to share our progress in the rankings based on receiving positive reviews from verified customers.
Let’s take a look at some of the awards and report rankings QBench earned on G2:
QBench Wins Best Results Badge in the LIMS Category
Once again, G2 awarded QBench the Best Results badge for LIMS. We’re extra proud of this one because it shows that we’re creating the best outcomes and Return on Investment (ROI) in the market. G2 creates its Results Index from estimated ROI, meets requirements, user adoption, and likelihood to recommend data.
G2 states, “Software buyers can compare products in the LIMS category according to their Results scores to streamline the buying process and quickly identify the products that produce the best results based on their peers' experiences.”
QBench Wins Best Relationship Badge in the LIMS Category
We’re also excited to highlight our Best Relationship badge in the LIMS Relationship Index. G2 creates their Relationship Index from ratings on ease of doing business with, quality of support, and likelihood to recommend. G2 states, “Software buyers can compare products in the LIMS category according to their Relationship scores to streamline the buying process and quickly identify the products that provide the best relationship with software sellers based on the experiences of their peers.”
QBench also won the Best Relationship Small Business badge in the Spring 2024 LIMS reports. Our customers place enormous trust in us and love working with us!
QBench Wins Small Business Leader and High Performer Badges in the LIMS Category
We're exceptionally proud to earn the Leader badge in the Small Business LIMS category. This is our first Leader badge and represents our continued growth as a company alongside the strong satisfaction ratings we’ve consistently received.
We also continued to receive the High Performer badge in the LIMS report. We firmly believe that we’re the outright leader in results delivered, customer relationships, and customer satisfaction in the overall LIMS category and globally. G2’s report methodology includes company size as a ranking criterion, which can lead to QBench getting positioned below larger, albeit lower-rated, companies. Pro tip: be sure to look at the countries that some of the larger vendors are receiving reviews from (hint: there’s one high-ranking LIMS with the vast majority of their reviews coming from China).
QBench Wins the High Performer and Easiest to do Business With Badges in the Lab Inventory Management Software Category
In addition to the LIMS category, QBench ranked in the Spring 2024 Lab Inventory Management reports on G2. We won the High Performer badge and the Easiest to do Business With Badges in that category. While Inventory Management is an add-on module in QBench and not our primary focus, we’re excited to get recognized for being exceptional in the category.
Why QBench is the Highest-Rated LIMS in North America
QBench has the highest G2 Satisfaction Score for LIMS in North America, which places us in the #1 spot on G2’s list of The Top 11 LIMS Software in North America. QBench exceeds the average in all rating categories, including Ease of Use, Ease of Setup, Meets Requirements, Quality of Support, Ease of Doing Business With, and Ease of Admin. The high Ease of Use, Ease of Setup, and Ease of Admin ratings align with our differentiated value of being the LIMS that gives you the power to easily configure and adapt your LIMS over time. Since we started asking customers to review QBench about a year ago, our outstanding reviews have earned as an abundance of badges.
Themes from Recent QBench Reviews
Three main themes have emerged in our reviews:
- QBench is highly flexible and configurable.
- QBench is powerful yet easy to use.
- Our support is exceptional.
Emilee Highlighted our Ease of Use
A Verified User from a Biotech Lab Highlighted Our Product Flexibility and Excellent Customer Service
Aaron Highlighted Our Flexibility, How Great We Are to Work With, and Fast Implementation
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