QBench Tops G2's Highest-Rated LIMS in North America List and Wins Five Winter 2024 Badges

G2, the world’s largest and most trusted software reviews website, awarded QBench five badges in their Winter 2024 LIMS category Reports. QBench now also tops G2’s list of the Highest-Rated LIMS in North America. Similar to our Fall 2023 update, we’re thrilled to share our progress in the rankings based on receiving positive reviews from verified customers.

Let’s take a look at some of the awards and report rankings QBench earned on G2:

QBench Wins High Performer Americas, High Performer, and High Performer Small Business Badges in the LIMS Category

This achievement underscores our commitment to delivering top-tier services and solutions across market segments. With each report cycle, QBench sustains our high standards and demonstrates our ability to exceed expectations. These accolades are a testament to our relentless pursuit of excellence and innovation, catering to the nuanced needs of small businesses and large enterprises alike.

QBench Wins the Best Results Small Business and Best Relationship Small Business Badges in the LIMS Category

We’re also excited to highlight our Best Results and Best Relationship badges for the Small Business segment. We’re exceptionally proud of our Best Results badge because of what it represents – that we’re creating the best outcomes and ROI in the market. G2 creates its Results Index from estimated ROI, meets requirements, user adoption, and likelihood to recommend data.

The G2 Relationship Index distills ease of business interaction, quality of support, and the likelihood of a recommendation to a peer organization. G2 states: “Software buyers can compare products in the LIMS category according to their Relationship scores to streamline the buying process and quickly identify the products that provide the best relationship with software sellers based on the experiences of their peers.” QBench's customer relationships are an incredible strength across customer tiers, despite the fact that many mid-market and enterprise customers have internal policies that prevent them from leaving public reviews (reviews we know would be positive).

Why QBench is the Highest-Rated LIMS in North America

QBench has the highest G2 Satisfaction Score for LIMS in North America, which is what puts us at the top of the Highest-Rated LIMS in North America list. Our Ease of Setup, Ease of Admin, Ease of Doing Business With, and Quality of Support all outperform the category averages. These Ease of Setup and Admin ratings align with our differentiated value of being the LIMS that gives the power to easily configure and adapt your LIMS to your lab.

QBench ranked in 12 different G2 Winter Reports (4 more than Fall 2023). G2’s report methodology includes company size as a ranking criterion, which can lead to QBench being positioned below larger, albeit lower-rated, companies. While size is a surefire asset for something like an aircraft carrier, it’s also why they are very slow to change direction. Trust us, big and slow isn’t what you want from your software providers. QBench’s modern, innovative platform is enabled by the efficient, nimble company that sits behind it. Some highlights include:

• Small Business Results Index Report (1st)
• Small Business Relationship Index Report (1st)
• Americas Regional Grid Report (2nd)
• Results Index Report (2nd)
• Small Business Usability Index Report (2nd)
• Small Business Grid Report (2nd)
• Relationship Index Report (2nd)

Themes from Recent QBench Reviews

Three main themes have emerged from synthesizing the feedback in our reviews:

1. QBench is powerful yet still easy to use.
2. Our team is incredibly responsive, making our support exceptional.
3. QBench is highly flexible, configurable, and customizable to your needs.

Kristopher Highlighted Our Flexible and the Ability to Quickly Adapt QBench to Changing Regulations

Peyton Highlighted Our Customizability, Easy-to-use API, and Excellent Support

Mike Highlighted Our Product Flexibility and Easy-to-use Customer Portal

Interested in Learning More?

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